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Following is a sampling of emails received from our customers in the course
of running our business. They have been edited only to preserve the senders'
privacy and to add emphasis to pertinent information (passages have been
italicized and bolded). Other than names, telephone
numbers, and email and street addresses nothing has been removed.
No comments have ever been solicited.
4/28/2007
I'd like to thank you for your excellent service. I am impressed at how quickly you returned my phone calls whenever Ii had a question.
Your service really produced results. I was a little worried during the first week of the listing because few agents were showing the house. But after the first week, which happened to be spring break, the showings really picked up and I got a very acceptable offer in less than two weeks after the listing was put on the MLS. So thanks again.
Attached is the HUD Statement you requested. It's in 4 pages because the sheets are too large for my scanner so I had to scan parts of each page twice.
***** *****
(via FAX)
Fri, 20 Apr 2007
Hi Lisa,
Exciting news, we were actually able to sign an agreement with a buyer yesterday with only 2 days on FSBONM. Who should I talk to about a refund for the MSL piece and how do I handle things from here. Also is there any way you could provide me with a copy of the standard disclosure form and occupancy agreements?
Best Regards,
JZack
Monday, April 09, 2007
...Just wanted you to know that I've used other FSBO fixed-fee services for other properties before, but your service looks far better organized and your contract is light years beyond some others. Good work!
Many thanks,
LO
Monday, April 09, 2007
...Just wanted you to know that I've used other FSBO fixed-fee services for other properties before, but your service looks far better organized and your contract is light years beyond some others. Good work!
Many thanks,
LO
March 17, 2006
Good morning Lisa,
I am not sure if you got my message yesterday. We have accepted an offer on the house and have our "fully executed purchase agreement" in hand. Please take the house off of the MLS and you can put up your sale pending any time you like. Thank you very much for your help. You have made this experience much easier than I had hoped. Thanks again and we will be talking to you soon.
R & KS
Lisa and David,
It is with great pleasure that we announce that our home is sold and closed.
The best part is that we received a FULL PRICE offer!
For Sale By Owner New Mexico.Com enabled us to realize at
least $38,262 in savings on the sale of
our home!! This number is based on the calculation of 6% realtor fees
on the sale price of $264,900 plus the difference of the "highest"
list price ($242,532) recommended by the agent. The suggested
list price was based on a market analysis submitted by a reputable
realtor with high sales in our former neighborhood! Calculating the
lowest price the realtor submitted, the savings differential would have been
well over $40,000.
Kudos to the both of you in providing FSBO's, such as ourselves,
the opportunity to keep the return on our hard-earned investment.
Your web site is very professional, the resources provided great information and
your personal and timely responses to requests for help was nothing short
of commendable.
I used the information provided on the website to contact others who had
sold their own homes with your company. This personal contact gave me the
reassurance I needed to proceed. As the sale of our home progressed, we
have received several inquiries regarding our experience. I can
without hesitation, unequivocally recommend your company to anyone who has the
desire and ambition to sell their home without an agent.
For the record, I called Lisa and told her I would like to submit a
testimonial. Never in the course of our business relationship was I asked
to do so. It is because of my strong belief in the product and
services Lisa and David's company offer along with our own personal
experience that compelled me to share our success story.
Thanks again for providing such a quality service. I highly recommend
For Sale By Owner New Mexico.COM and will continue to do so.
VM
April 22, 2002
Dear Lisa:
The enclosed pictures are of our house
**** ***** that is listed on your web site.
So far we have had terrific results
with just the sign, it looks so professional and has attracted a lot of calls
and traffic.
Sincerely, **** **********
(via postal mail)
From: ****@****.gov
Sent: Tuesday, February 19, 2002 9:53 AM
To: david@fsboalbuquerque.com
Subject: RE: Listing , *** ***** ****, Tijeras, NM East Mtns
Hi David,
At long last, as of yesterday, we are happy to report our house as "sold".
As of the first of this year, interest in our property , and apparently
East Mtns property in general, went sky high and after getting the house
under contract, we eventually turned away many parties whose only referral
to the house was via your Web site.* It appears the new house inventory in
the East Mtns is low and getting lower, no doubt due to the inhibitory
effect of the County's latest regulations, permits and costs. Low interest
rates since last year are material also, and the perception today is that
they will not last forever. We were disappointed the sale took so long,
but overjoyed it occurred during the Winter season, not a usual prime time.
Last year was a very confusing market condition to say the least, but at
least the FSBO Web site made it easier to attract only potentially serious
lookers, it saved us time for sure.*
We have referred several people to advertise their homes through
FSBOABQ.Com and will continue to do so. We will likely have one more next
year ourselves. Thanks again for all your patient and responsive
cooperation and assistance. We will be dropping off your sign asap.
From: ****** [**********@prodigy.net]
Sent: Monday, August 13, 2001 8:17 PM
To: david@fsboalbuquerque.com
Subject: Sold our house
David,
We finally sold our house at **** ******** in ABQ, NM. We will be moving out on
8/26/01. The buyer initially found our house on the website and said that
he found the website and info on the house to be very helpful.* I have
pulled the yard sign and am assuming you will want to retrieve it soon. I can be
reached by e-mail or the # listed on our page. Thanks for providing a
quality, fairly priced alternative to using a realtor. I'd rather keep my hard
earned money than pay another BMW payment for a realtor!* Please let me
know how and when you would like to retrieve your sign. Thanks again.
****** *********
From: **** ***** [*****@yahoo.com]
Sent: Tuesday, July 03, 2001 11:23 AM
To: Lisaheb@aol.com
Subject: Re: My house has sold!
Lisa, the address is **** *******, Albuquerque, NM. My name is **** *****. The sign is in the
front of the house against the wall. I'm sorry I wasn't able to request that the family put it on the
side of the house before they went to see relatives in Mexico. I believe if you get over there quickly, it
should still be there. Thanks for your help; I am so relieved to have this sale completed; I was very
pleased with your service, which was streamlined, reasonably priced, and obviously effective.*
Thank you!
Subject: Re: Recommendations for WWW.FSBOALBQUERQUE.COM
**** and *****,
We have been listed with FSBO for over three weeks. We
have received numerous calls, had several families through to view the home,
plus many hits on the internet. We are extremely pleased with what we
received for our money. Once we decided to sell by owner, we
wanted our sale to "look professional" and liked the signs
supplied by FSBO. Lisa and David are extrememly responsive when we
contact them about open houses, or just have questions. So without a
doubt, we would recommend using FSBO to help sell your home. Truly a
class act!
*****
The above email is a response from an FSBO Albuquerque customer to a couple
inquiring about our service.
Subject: Re: House at **** ***** St SE
Hi David~
At what point do your clients consider their home SOLD? Is it only after close is completed? I've seen some "Sale Pending" notes on some homes
but would fear that no one would continue looking if that was put up in the unfortunate case that something fell through for the buyer.
We have signed a Purchase Agreement today with a buyer, who, by the way, found us on your website* ;-) We DO NOT wish to make ANY changes to our site
or our yard sign at this time. Since it should only take us about 3 weeks to close (or very close to it) we feel better just waiting it out to be
absolutely sure that our buyer makes it through to close. Just wanted your feedback.
Also want you to know that we have recommended you guys to just about everyone we come across. We've had more response from this site than the
Journal* (which only seems to bring those ugly realtors we're trying so hard to avoid), base paper, strategically-placed flyers & base housing office
combined. You have been extremely helpful & quick to respond. Lisa impressed us when she came out in a snowstorm to reinsert our sign that was
leaning from the recent winds.* She had someone with her, but we don't know who that was.
I would love to know how to set up something like this in San Diego. They don't have anything as comprehensive (or close to it) there, but gobs
of Realtor sites <ugh!>. How many people does it take to run this site? I'd be happy to help you guys do this there if you're interested. I'm sure
you don't need my help, but we'd love it if you provided this service in that city too ;-) Not that you need the business!
I'd highly recommend advertising in the base paper if you don't already (Nucleus).
Thanks again,
*****
Subject:
Hello,
Thank you for listing our home. It has recently been sold and we closed on the 26th. I wanted to close out things with you. I have the sign at my new home and wondered how I get it back to you. I think there was a deposit on the sign is that correct ?
I have gotten a lot of compliments on our site and your whole web page in general - keep up the good work !*
****
listing for *** **** in Rio Rancho
New Address is :
*** ****
Rio Rancho, NM
Subject: sold, *** **** !! (East Mts)
Hi Dave & Lisa,,,,,pls mark ours "sold"!!, Your service was of great
assistance*, we'll be back! I'll drop off your sign in the near future to
the home where I picked it up, if thats ok,.. just let me know otherwise (or i could keep it for the next one we list with you next year sometime?).
thanks a million for all your coorperation and assistance!* In the end the price drop finally brought the traffic and offers,
we got calls from New
York, Arizona, Nevada and locally* from the FSBOABQ ad. A really slick suggestion came in from one person to somehow place a small floorplan into
the ad somehow, he asked us to fax to him which was no problem. I think we
could have sold this home three times to different people, but the first offer finally reached closing today. Again, thanks a lot for your great
help! Regards.
Subject: Re: Your Listing (*** **** Rd) on FSBOAlbuquerque
Hi Lisa,
It was a success!* Our house is sold - a signed, accepted contract with approved happy buyers. I pulled the yardsign down, and it is on our front
porch. I am leaving saturday to catch a plane, and will be gone for the week. I can possibly meet you someplace, or drop the sign off in ABLQ, so you don't
have to drive all the way out here to pick it up. Let me know what works best for you.
Thanks for your great service*. I know, it "helped" weed out the lookers from the buyers, plus interested people enough to then call for a showing. And it
never "rains" but pours, no offers three and a half months, dropped the price, four offers in four
days*. We wish all your others customers the best.
Sincerely, *** and ***** *******
Subject: Our listing...
Hello Lisa,
We have a listing with you and have a sale pending on our house. If you would like to come and pick up your sign, we have taken it down and leaned it
up against the side of the house.
If you would like to put "sale pending" on our web listing, that would be fine. The final transfer of the house will not take place until next summer,
at which time we can put "sold" on the listing.
The buyers found the house by our internet listing on your web site. Thank you...you have saved us about $25,000 in selling commissions to a realtor.*
Our address is **** ******** NE, Albuquerque, 87111.
Thanks again for your site. That's easily the best $200 we ever spent!*
Sincerely,
**** ****** and ****** ********
Subject: Re: Your House at **** ******, NE
Thank you so much for you and your staff and the follow-up you do. I am very
impressed and have good feelings about your services.* I tried FSBO oonce and never even got one reply and had to try continuously to get them to reply and
not oone word for 3 months until finally I found out that the company had been sold. That ruined me for life but I am pleased with your services and
will recommend your site. Thanks, ***** *
*Emphasis added.
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